Tiantongyuan, a vast neighborhood in Beijing, stands as Asia’s largest residential community. Home to millions, it’s a microcosm of modern urban China—a place where longtime residents and new arrivals live side by side.
The sheer size and diversity of Tiantongyuan present unique challenges for local authorities. With a population density that rivals some entire cities, managing daily life requires innovative approaches and relentless dedication.
Grassroots officials are at the heart of this effort. They work tirelessly to address the concerns of residents, from improving public services to fostering community spirit. Their mission is to ensure that everyone, whether they’re settling in for the long term or just passing through, feels at home.
A crucial tool in this endeavor is the Beijing 12345 Citizen Hotline. This platform allows residents to voice their issues and receive assistance promptly. From reporting infrastructure problems to seeking guidance on local policies, the hotline bridges the gap between the community and the authorities.
The documentary “Hotline Beijing” sheds light on these dynamics, highlighting the stories of those working behind the scenes. It showcases how the dedication of grassroots officials and the effectiveness of the 12345 hotline contribute to making Beijing not just a bustling metropolis, but a community that cares for its people.
As Tiantongyuan continues to grow, its model of community management might offer lessons for other megacities around the world grappling with similar challenges.
Reference(s):
Hotline Beijing | The challenges of managing Asia's largest community
cgtn.com
