At the 2024 Beijing Forum on Swift Response to Public Complaints, former New York City Deputy Mayor J. Phillip Thompson expressed high praise for Beijing’s approach to urban governance. Thompson highlighted the city’s effective staff training programs, emphasizing that a well-trained workforce is essential for successful governance.
“Beijing’s rapid response capabilities are truly impressive,” Thompson noted. “The efficiency with which the city addresses public concerns sets a benchmark for urban centers worldwide.”
Thompson also drew parallels between the citizens of Beijing and New York City, describing them as friendly and dynamic. He emphasized the potential for stronger friendships and increased cooperation between the two metropolises. “There’s so much we can learn from each other,” he said. “Building bridges between our cities can lead to innovative solutions and a brighter future for all.”
The forum served as a platform for global leaders to discuss advancements in urban management and share best practices. Thompson’s positive remarks about Beijing underscore the importance of international collaboration in addressing the challenges of modern cities.
