Amazon removes Alexa privacy feature, sparking data concerns
Amazon has quietly discontinued a key privacy setting for its Alexa-enabled devices, prompting concerns from users and digital rights advocates. The company announced that, starting this week, all voice interactions will be processed in the cloud to support its upcoming Alexa Plus AI upgrade.
Previously, a “Do not send voice recordings” option allowed some U.S. users to prevent their voice commands from being sent to Amazon’s servers. The feature was only available on select devices like the Echo Dot 4th Generation, Echo Show 10, and Echo Show 15. Users who had enabled this setting will now be switched to “Do not save recordings,” which still processes data in the cloud but deletes recordings afterward.
Amazon claims that less than 0.03% of customers used the discontinued option. However, critics argue that the setting was hard to find and not well-publicized. “By removing this option, Amazon is limiting consumer choice and potentially compromising user privacy,” said a spokesperson from a digital rights organization.
The change highlights the growing tension between advancing AI technologies and maintaining user privacy. Supporters of the move argue that advanced AI features require large datasets and cloud processing to function effectively. Similar trade-offs exist with other smart assistants like Google Assistant and Apple’s Siri.
However, privacy advocates warn that removing opt-out options could normalize reduced data control in future technology updates. “It’s crucial that users have control over their personal data and how it’s used,” the spokesperson added.
In contrast, some regions have implemented stricter data protection laws. For example, China’s Personal Information Protection Law mandates explicit consent for data collection and offers local storage options for sensitive information. Domestic smart assistants like Baidu’s Xiaodu and Alibaba’s Tmall Genie operate under these regulations, providing users with more control over their data.
As Amazon moves forward with its AI upgrade, users are left to weigh the benefits of enhanced features against potential privacy compromises.
